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• What exactly is computer memory? Is it the disk? Is it RAM or ROM?
• What’s the difference between a hard disk and a hard drive?
• I want to try creating some artwork on my computer, but when I went to buy an art program, the clerk asked me if I wanted a "paint" program or a "draw" program. What’s the difference?
• The computers where I work were recently upgraded to Windows, but I have trouble using a mouse. Is there anything else I can use to move the cursor on the screen?
• What kind of computer is a PowerPC? Is it like an IBM PC?
• I want to learn more about my computer, and I read in a computer magazine that user groups are a good source of information. What exactly is a user group?
• In your last column you mentioned a kind of software that you can "try before you buy." Is it any good, and if so, where can I get it?
• What is a font? Is it the same as a typeface?
• I just bought a computer system, but the number of computer accessories in the store was overwhelming. Which ones should I get?
• How do I get photographs into my computer to send over the Internet?
• I recently got onto the Internet through a local service provider, and they installed the World Wide Web browsing software on my computer. But sometimes when I’m online and it says to click and hear a sound, I get a message saying I need a plug-in. What does that mean? Can’t the software they gave me play Internet sounds?
• I've recently seen ads for PC banking. Have you tried it? Is it worth getting?
• What exactly is Java? Is it the same as JavaScript? I know it has something to do with the Internet, but I don't quite understand what it is.
• What do the following terms mean:

  ASCII cache CPU DOS GB IDE LAN MB

  MIDI OCR PCI RAID RGB SCSI UPS WYSIWYG

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